Request Support
Decagon provides free technical support for all our products. Support representatives are available by email, phone, or fax between 6am and 5pm Pacific time.
Note: If you purchased your Decagon instrument from one of our international distributors, please contact them for local service and support.
Email: support@decagon.com
Phone: 800-755-2751 or 509-332-2756
Fax: 509-332-5158
If you instrument has to come back to Decagon for servicing, please contact us to obtain a Return Material Authorization (RMA).