Skip to the content Skip to the navigation Accessibility information
Decagon Devices
Login|Register| Contact us
US: 1.800.755.2751
International: +1.509.332.2756
  • Home
  • Products
    • Water Activity
    • Environmental Instruments
    • Sensors
    • Data Loggers and Collectors
    • Environmental Monitoring Systems
    • Lysimeters and Infiltrometers
  • Services
    • Thermal Properties Testing
    • Soil Moisture Release Curve Construction
    • Campbell Scientific Data Logger Programming
    • Soil Moisture Sensor Custom Calibration
  • Support
  • News & Events
  • Where to buy
  • About Us
    • About Us
    • Contact Us
    • Sister Companies
    • Employment
    • GA Harris Fellowship
    • People
  • Education
  • Forums
    • Soil Moisture
    • Data Loggers and Data Management
    • Canopy Measurements
    • Soil Water Potential
    • Lysimetry and Hydrology
    • Clarke Topp Twenty Questions
    • Best Practices of Soil Moisture Measurements Virtual Seminar Questions
    • Thermal Properties
    • Methods of Sampling and Analyzing Soil Pore Solution Virtual Seminar Questions
    • Basic Principles of Radiation Measurement to Predict ET, Climate Change, Photosynthesis and Crop Yield
Subscribe to
newsletter
Tips, tricks, and Scholarships
Email to
a Friend
Send this page link to a friend
See Virtual
Seminars
Current and archived topics

Support

Common Support Issues

Visit the Water Potential Theory Section to learn more about soil water potential and ways to measure water potential in both the field and the lab.

 

Programming the 5TE and the 5TM in SDI-12?  The ProCheck not only addresses the sensors for SDI-12 programs, but also helps with troubleshooting!

 

The biggest cause for bad soil moisture sensor data is improper installation.  Watch a video showing correct installation techniques of Decagon soil moisture sensors.

 

Wonder what other scientists say about your questions?  Visit our forums to post your own questions and read other answer. 

Find support on specific instruments below.

Support Forums Get help and ask questions from Decagon and other users in our customer support discussion forums.

Contact Support

2365 NE Hopkins Court
Pullman, WA 99163 - USA
1-800-755-2751 / Int'l: 509-332-2756
© 2012 Decagon Devices, Inc. - All Rights Reserved