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Support

Common Support Issues

Programming the 5TE and the 5TM in SDI-12?  The ProCheck not only addresses the sensors for SDI-12 programs, but also helps with troubleshooting!

The biggest cause for bad soil moisture sensor data is improper installation.  Watch a video showing correct installation techniques of Decagon soil moisture sensors.

Wonder what other scientists say about your questions?  Visit our forums to post your own questions and read other answers. 

Meet our customer support team here. 

Find support on specific instruments below.

Support Forums Get help and ask questions from Decagon and other users in our customer support discussion forums.
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