Troubleshooting Decagon Sensors

Do you have a sensor that doesn't seem to be working?

We find that most problems result from connectivity issues between the sensor and data logger. Cut or damaged sensor cables or loose connections at the data logger are typical culprits.

In this video, our application and support specialist, Chris Chambers, demonstrates his troubleshooting workflow and steps through his fixes for common problems.

 

If you follow Chris' advice and still have problems with your sensors, contact us so that we can help you get up and running again.

Support telephone: 509-332-5600 | Support email: support@decagon.com