Todd Vanek
Todd Vanek has been the Customer Support Manager at Decagon for two years. He came to Decagon four years ago to support quality improvement using his expertise from US Navy Total Quality Leadership training and his Educational Psychology (quality control in education) doctoral studies at Washington State University. His experiences in quality control along with careful reflection of his own encounters with customer support systems (or lack thereof) have made him a trusted advocate for Decagon's customers. Todd's expertise is in research/ testing methodology and data analysis for thermal properties and testing methodology, troubleshooting, and operation and maintenance of the AquaLab line of water activity meters and the thermal properties instruments.
Chris Chambers
Chris Chambers is the Agriculture and Environmental Application Specialist at Decagon. Chris earned a B.S. in Forestry from the University of Illinois in 1995 and spent the next 6 years as a vagabond. After travelling the world and having many fantastic experiences, he returned to his studies as a graduate student and pursued research in physiological ecology and biogeochemistry. He completed an M.S. in Forest Resources before Decagon put his skills and experience to work to support our customers and help them get the data they need.
Chris Landry
Charged with troubleshooting and repairing all of Decagon’s agricultural research equipment, Chris Landry is Decagon’s most recent customer support addition. Chris earned a B.S. in Biology from Washington State University, where he also received a minor in Environmental Sciences. His interest in the environment is fueled by his hobbies (hunting and fishing), and when not puzzling over customers’ questions, he can often be found in the woods puzzling over nature. His love of puzzles and challenges, plus his ever present curiosity, mean that he will search out answers near and far for our customers; making Chris a welcomed member of the Decagon Support Team.